A two day programme for new and aspiring managers

 

The Introduction to Management and Leadership Course

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Your managers are crucial to ensuring that your business thrives. Effective managers set the tone for your organisation, provide direction and support, and prevent staffing issues from becoming problems that end up in tribunal.

The employee's relationship with their direct manager is the single most important factor in employee engagement and retention. Effective managers are instrumental in creating a committed and productive workforce who enjoy adding value and act as ambassadors for your business.

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Who is the course for?

Suitable for existing or new managers who have not yet had training or aspiring managers about to start their first managerial role. More experienced managers would benefit from attending our Advanced Management & Leadership training.

 

Training Approach

This is an interactive 2-day, face to face course that will introduce the concepts of management & leadership and use exercises, breakout groups, activities and reference materials to help you understand how to implement these in your day to day role. Training days run from 9.30am to 4.30pm.

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Course Outline

What is management?

• Management vs Leadership

• The role and responsibilities of a manager/supervision

• Transitioning to the management role

Management vs Delivery

• Time management

• Planning, prioritising and allocating work

• Delegation

Managing Communication

• Interpersonal skills and building rapport

• Feedback Skills

• Effective and productive meetings

Management & Leadership Style

• Situational Leadership - Hersey & Blanchard

• Power Base and Leadership – French & Bertram

Developing the team

• Performance Management & Appraisals

• Setting individual goals

• GROW and PACER models

• Using Coaching and Mentoring

Achieving Business Objectives

• Setting team Direction and objectives

• Creating and maintaining engagement

• Maintaining high performing teams

• Resilience & Wellbeing

Dealing with Issues

• People issues

• Difficult conversations

• Dealing with conflict

• Disciplinary and Grievance issues

Action-Planning

• Develop a personal plan to implement learning back in the workplace.

 

Costs

1 Delegate       £350

2-4 delegates  £300 per delegate

 

Cost include all materials and morning and afternoon refreshments. Lunch is not provided.

 

Booking

To book your place please click here to select an available date. All bookings are provisional until full payment has been received.

 

If you can’t find a date that works for you, please join the waiting list and we’ll contact you when dates become available.