Scheduled Courses for Professionals
Introduction to Leadership & Management
Your managers are crucial to ensuring that your business thrives. Effective managers set the tone for your organisation, provide direction and support, and prevent staffing issues from becoming problems that end up in tribunal.
The employee's relationship with their direct manager is the single most important factor in employee engagement and retention. Effective managers are instrumental in creating a committed and productive workforce who enjoy adding value and act as ambassadors for your business.
Advanced Leadership & Management
Many managers are promoted into management positions because of their expertise in their professional specialism, which means that as managers and leaders they are delivering two roles. The transition from manager to leader isn’t about abandoning management, it’s about expanding it. Managers ensure things run; leaders ensure things move.
This two-day course helps delegates to explore that shift from task to purpose, control to trust, short-term to long-term and the mindset that underpins success.
Introduction to Coaching
Workplace coaching is a conversation-based development approach where a manager or trained coach helps an individual think more deeply, gain insight, and take ownership of their actions. The emphasis is on facilitating thinking, not giving instructions.
This makes Coaching an incredibly effective tool for managing and developing people. It helps the person being coached to generate self-motivation, achieve their goals and feel more in control of their outcome. As the coach you get an effective and sustainable method of encouraging change, developing individuals, developing autonomy and improving the impact of your team.
Assertiveness
Assertiveness is often misunderstood as being loud and dominant. However true aassertiveness is the ability to communicate your needs, boundaries, opinions, and expectations clearly, respectfully, and with confidence—without becoming passive or aggressive. It’s the middle ground where you honour your own rights and the rights of others.
Skilled communication and appropriate assertiveness is a key tool bot both employees and managers. On this course delegates learn how to use different behaviours to deal assertively with colleagues, managers, suppliers and customers.
They explore how to positively influence people and maintain a strong working relationship, even when someone challenges their opinion or disagrees with them.
Disciplinary & Investigation Skills for Managers
Managers may not have a lot of experience in investigations, disciplinary hearings and grievances; and this can mean that don’t have the knowledge and confidence to effectively handle these processes.
This course is designed to ensure that managers feel competent and confident in the law, the process and the approach required to deliver legally compliant discipline and grievance processes.
It will also help them to develop a calm, objective, thorough approach to managing Disciplinary and Grievance processes helping to secure good outcomes.
Presentation Skills
Presentations are a powerful tool that enable us to communicate, engage, influence, inspire and sell. Learning how to deliver effective presentations, whether it’s inside our business or for an external audience, equips us with the skills set to get our message to the people that matter.
Presentation skills are the abilities, behaviours, and techniques that help someone communicate information clearly, confidently, and engagingly to an audience. They’re not about being flashy or extroverted, they’re about helping your message land in a way people understand, remember, and act on.
HR for Managers
HR for Managers is an essential set of people management skills, responsibilities, and behaviours that every manager needs—regardless of whether they work in HR. It’s the practical, day to day application of good people practice that keeps teams healthy, productive, and legally safe.
Managers are the first line of day to day HR practice, they don’t need to be employment lawyers, but they do need to understand the legal context they’re operating in. This course will help managers to understand when to act, when to pause, and when to escalate.